Agile Helpdesk For great customer service
Organize your tickets the way you want with the amazing Kanban view.
Get an instant overview of your team’s workload and check the status of a ticket based on your custom-tailored SLA rules.
Availability of go-to technical support
Improves business efficiency by reducing time staff need to spend solving technology problems
Access to live support personnel
Makes the issue resolution process much quicker than a software-based service
Problem tracking
Can help pinpoint trends in recurring issues and root causes, leading to quicker resolution in the future
IT Support
Aligned to Your Organization and Focus Staff on Strategic Initiatives and Reduced in-house IT staff allows you to properly to help meet your business objectives.
Automation
Help desk software automates tasks such as: ticket categorization and prioritization, ticket routing, alerts and notifications, ticket status management, and so on.
Availability of go-to technical support
Improves business efficiency by reducing time staff need to spend solving technology problems
Access to live support personnel
Makes the issue resolution process much quicker than a software-based service
Problem tracking
Can help pinpoint trends in recurring issues and root causes, leading to quicker resolution in the future
IT Support
Aligned to Your Organization and Focus Staff on Strategic Initiatives and Reduced in-house IT staff allows you to properly to help meet your business objectives.
Automation
Help desk software automates tasks such as: ticket categorization and prioritization, ticket routing, alerts and notifications, ticket status management, and so on.
We Are Here To Help You
With our solutions from UniSync we will helps you to manage all the operations that you needs in many sector.
NGO
OIL PETROLEUM
GOVERNMENT
MANUFACTURING
BANKING
